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The Story of Joe – How a principal under 30 found his footing

By February 25, 2020 June 23rd, 2020 Agency Management Moments

Taking over an agency where most of the staff is 20 years older than you is a challenge. Joe Palumbo talks about how talking with other principals, finding a mentor, and listening to his employees during a five-month runway to completely taking over the agency helped him prepare for his new leadership role. Early on, Joe discovered just how vital a properly trained and motivated staff is to an agency’s success, so he has focused on cultivating a culture that encourages open communication and values everyone’s contributions.