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The Story of Joe – How a principal under 30 found his footing

By February 25, 2020June 23rd, 2020Agency Management Moments

Taking over an agency where most of the staff is 20 years older than you is a challenge. Joe Palumbo talks about how talking with other principals, finding a mentor, and listening to his employees during a five-month runway to completely taking over the agency helped him prepare for his new leadership role. Early on, Joe discovered just how vital a properly trained and motivated staff is to an agency’s success, so he has focused on cultivating a culture that encourages open communication and values everyone’s contributions.